payment, Shipping
& Returns
PAYMENT
Credit Card
(Powered by Stripe)
信用卡（服務由 Stripe 提供）
FPS
(Faster Payment System)
轉數快（快速支付系統）
Octopus
八達通
PayMe from HSBC
We accept the following means of payment.
-
Credit Card (Powered by Stripe),
-
PayMe from HSBC,
-
FPS (Faster Payment System), and
-
Octopus
To ensure your online shopping experience is safe and secure,
we adopt the SSL technology to protect your checkout process from any illegal interception.
SHIPPING
SF Express
"To-door" delivery
順豐速運「到付」服務
SF Express
Self-Pickup
順豐速運「自取」服務
Pick up
in our studio
在我們的工作室「自取」
Dedicated delivery
專人送貨
🔔 We now offer free shipping (Dedicated delivery) for over HKD$1,000 purchase.
Check out our products and shop from now.🔔
Within Hong Kong, we offer 4 options for delivery.
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SF Express "To-door" delivery,
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SF Express Self-Pickup,
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Pick up in our studio, or
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Dedicated delivery (for over HKD$1,000 purchase)
Products will be shipped or ready for pick up in our studio within 1 to 3 working days unless they are pre-ordered or otherwise specified.
We would not charge you delivery charges or surcharges while they are applied by the courier. You may refer to the following for more details:
SF Express "to-door" delivery/ SF Express Self-Pickup
(shipping fee by recipient on arrival)
<=1kg $25; >1kg-1.5kg $31; >1.5kg-2kg $37; rate per sequent 0.5kg afterwards: +$6
Check out this hyperlink for the most updated details from the courier.
RETURNS
Sorry that neither return and refund nor exchange would be granted in general, except faulty products, as each handcrafted product is unique.
We work hard to make sure your products arrive in perfect condition at all time. In the unlikely event of your products being found to be faulty during their shipment, please inspect your products immediately upon arrival. If your products have not arrived in a good condition, please feel free to contact us for help immediately.
Free feel to drop us a message if you have any more questions by WhatsApp or Signal :)